“Customer service shouldn’t just be a department, it should be the entire company.” -Tony Hsieh, CEO of Zappos Customer Engagements the emotional connection between a customer and the company. The more the customers are engaged positively, the more would be…
Consumers demand faster and easier ways to interact with companies and solve problems. Digital platforms such as the Web and mobile devices facilitate self-service and continue to raise customer expectations. Be that as it may, call volumes stay high as…
The sales profession is moving quicker than ever these days. Within the blink of a watch, new competitors appear, product the same as yours area unit discharged, and before you recognize it, it’s a race to all-time low. No matter…
With increasing in competition day by day, an excellent customer service support has become a key to success for any company; in current scenario delivering quality products along with tremendous customer support is a big challenge. Why customer service support…
