When OneRing was launched, it took us almost a week to decide that one tagline which will really justify our existence. And finally, it was “Run your business with just OneRing“.
It was a challenge ahead of us to make this tagline a reality in true spirit. We really did not have a clear roadmap at that time on how OneRing will really help businesses to run by just a missed call on a larger perspective.
Thanks to our customers who really helped us in improving our product. We also have strong connections with the developer community who really share great feedback which adds value to the product.
We compiled all suggestion and started choosing which were feasible and beneficial for a large chunk of customers. And the journey to the making of OneRing 2.0 began.
Investing in a product without any VC/Angel funding is really challenging if you do not plan your expenditure well and backed by a strong sales team. Work started and it took us 8 months to be ready with OneRing 2.0 with integrated CRM. Let me briefly explain the product .
OneRing provides a dedicated number to enterprises to run their marketing campaigns on our cloud telephony platform which is deployed over all the FOUR Zone in India (North, South, East, and West). The caller and Called numbers are captured along with precise information on Operator and Circle (may not be accurate for MNP) and all other relevant information is logged in to our cloud server.
Our intelligent spam algorithm takes care of possible SPAM. Every call is disconnected after a ring, thus caller is not charged anything. We may call it a tollfree call.
Subsequently, a copy of all relevant information is automatically distributed among agents/pre-sale executives in round robin manner. Agents can log in online on OneRing website or use Mobile App to connect with the leads via SMS/Call for further qualifying the lead and take it to next level.
Our integrated CRM helps them to connect with their leads throughout the life-cycle of sales, with the help of inbuilt SMS/Click2Call functionality.
Sales Manager can easily swipe the leads between agents and measure the sales matrix online. Any lead once converted to a customer can be optionally moved to any third party CRM through RESTful API.
An interface also has the functionality to trigger SMS campaign on leads/customers/ nurturing-leads at any point of time.
Our basic aim of building this product was to accommodate every startup and small business without investing any money in building costly infrastructure or setting up any call center.
We hope you like OneRing 2.0 in this new Avatar. Keep sharing your valuable feedback at support@onering.in
Team OneRing.