customer-support-rating

You can publish your Toll-Free numbers and ask your clients to leave a missed call to let you map your customer support executives’ performances.

How it Works

OneRing missed call services help you to get your user to share their experience with your customer support executive.

How do customer support ratings work over missed calls?

A marketer can ask their customers to give a missed call to customer support ratings:-

  1. Purchase a dedicated missed call number
  2. Configure an auto-reply SMS which will be triggered customers once they share their ratings
  3. Publish/Circulate your missed call number on various channels
  4. When a customer is in conversation with your customer support executive to which after the conversation they can rate their experience by giving a missed call to a virtual number.
  5. You customers start enrolling by giving missed call to your dedicated number.
  6. The report can help to know the exact position and the transparency of your customer support executive

Industries using missed call customer support ratings

  • Telecom
  • Tourism
  • Banking
  • Finance
  • FMCG
  • Automobile